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Senior Product Designer

Help us build the best design team in Canada and make event software more human. We’re looking to expand our product design team with a talented team player who is results-driven and can drive their design visions to life in a way that feels thoughtful, crafted and even magical.  As a Senior Product Designer, you’ll lead design on our largest product challenges working with cross-sectional teams, learning and understanding about our users’ needs and behaviours in order to gather insights that inform your product strategy and guide the experiences you create. You’ll help shape, influence and grow other designers as well as our design culture & process. If you’re someone that is passionate about changing the status quo and a strategic thinker that is driven ownership and impact we’d love to hear from you!


What your day could look like:

  • Deeply understanding and solving complex problems for our event organizers and fans while working with a cross-functional team to ensure the solutions meet the right metrics and business & user outcomes
  • Conducting and leading user research, stakeholder interviews, and framing problems and insights through stories that help your team envision opportunities
  • Using a human-centered design process to develop user stories, personas, user flows, design mockups, prototypes and specs for our most complex projects
  • Owning projects from beginning to end, while helping guide more junior & intermediate designers through their design process
  • Contributing to and helping shape product design vision and strategy, generating buy-in, advocating for great user-centered practices, and operationalizing the strategy and processes for product design


What we're looking for:  

  • Minimum of 5+ years of product experience that demonstrates your craftsmanship and ability to lead end-to-end design on products for desktop and mobile
  • A portfolio of design work that shows the full range of your product design, user research, interaction design and visual design skills
  • Strong product thinking, systems thinking and a track record for driving results by building products that provide great user and business value
  • A passion for the event space and Universe products
  • Experience mentoring junior designers and the ability to give and accept feedback
  • Proficiency with Sketch, Invision, Adobe Suite, Zeplin etc.
  • Excellent storytelling with an ability to inspire via compelling stories
  • Providing and seeking feedback from other designers to always push the bar for quality


Nice to have:

  • Experience working in a startup or on a marketplace
  • Experience with motion design
  • Experience designing for accessibility


Here's why you'll love working at Universe:

  • You'll work with a design team you’ll be able to learn from and grow with, including support for your own professional development as a Senior Product Designer
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of a fortune 500 company. Perks include a full benefits package, matched RRSP contributions, 4 tickets to see a concert of your choice every year, unlimited access to Amphitheatre shows in North America for you and a friend, extended parental leave and benefits, and 4 weeks vacation (2 weeks during the Christmas holidays & 2 weeks of your choice)
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