View Our Website View All Jobs

Senior Product Manager

As a Senior Product Manager at Universe, you will help to define the next generation of social ticketing. Working closely with our Engineering, Design, & Business Development teams, you will help to be the voice of the customer, understanding their needs and translating those into next-generation products for our customers and clients to love. You have a get-it-done attitude with sharp attention to detail, and you’re able to execute and think strategically, always thinking of how to evolve our platform to the next level.


What your day would look like:

  • Determine and prioritize customer and client wants and needs utilizing market and user research techniques
  • Work cross-functionally with BD, Marketing, Design, Engineering and Support to deepen understanding of customer, client, and team needs/areas of improvement
  • Lead product discovery engagements by analyzing qualitative and quantitative data points to make sure we're solving the right problem
  • Define and oversee product feature creation, with a focus on MVP development and future iteration planning
  • Be a key contributor to the build phase by ensuring the product meets and exceeds the quality and methodologies that make our product a leader in the space
  • Work and collaborate with your squad to plan sprints, run story acceptance meetings, and monitor progress to move projects forward
  • Measure, analyze, and report on product metrics to help grow, innovate, and improve


What we’re looking for:

  • 3+ years of work experience in product management or a similar role
  • Startup experience preferred
  • Experience using Pivotal Tracker, JIRA, ZenHub, or other Agile product development platform
  • Strong problem-solving capabilities, technical aptitude and experience with data-driven decision making
  • Skilled at working effectively and collaboratively with cross-functional teams
  • Strong sense of customer empathy and a passion for building quality products


You should work at Universe if:

  • You are an independent, fast-learning, self-starter who takes ownership over solving hard problems
  • You are driven to manage products that win in a competitive landscape
  • You are a perfectionist, with an eye for detail and the empathy to understand real human use cases
  • You're ambitious, passionate, and driven


Here's why you'll love working at Universe:

  • You'll work with veteran engineers, who will challenge you to ship frequently
  • You'll work with amazing designers, who will challenge you to implement beautiful interactions and user interfaces
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of a fortune 500 company. Perks include local kombucha and cold brew coffee on tap, 4 tickets to see a concert of your choice every year, unlimited access to Amphitheatre shows in North America for you and a friend, extended parental benefits, and 4 weeks vacation (2 weeks during the Christmas holidays & 2 weeks of your choice)
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file