We’re seeking an ambitious, bright, and self-driven individual to join our customer success and sales team in Toronto. Our Customer Success Managers own the client relationship from sign up to event production and onsite operations. They are empathetic, active, consultative strategists working to understand customer needs and ensure adoption, helping customers to exceed their goals. From onboarding to engagement to event strategy, our CSMs are driven by customer success, satisfaction, and adoption.
What your day would look like:
What we’re looking for:
You should work at Universe if:
Here's why you'll love working at Universe: