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Sales Engineer

We’re looking for a creative problem solver with a passion for developing relationships with clients to be our next Sales Engineer! As a Sales Engineer at Universe, you will apply your passion for technology and live entertainment to help drive sales. You will play a key role in supporting our top clients by liaising with senior leadership, sales, and responding directly to client technical needs.


What your day would look like:

  • Supporting the sales team by joining calls, and managing sales needs of APIs
  • Preparing and delivering technical presentations explaining products or services to customers and prospective customers
  • Participating in security reviews and technical discussions with internal IT, audit, and security teams to address any security or product-related concerns
  • Managing technical aspects for RFP and vendor assessments for clients
  • Sharing sales/product insights and feedback with product team to facilitate new features and updates
  • Improve developer documentation to help make both the internal and external developer experience better
  • Identify areas where we can improve customer satisfaction and repeat business, communicating issues and possible solutions to upper management


What we’re looking for:

  • 3+ years of business or sales experience, with some technical exposure
  • Diploma or Bachelor's Degree in a business-related field of study or equivalent work experience preferred
  • Strong leadership skills to own and lead all technical aspects of the sales process
  • Ability to explain and present complex concepts in an easy to understand manner
  • Excellent written and verbal communication skills
  • Experience creating detailed technical proposals, implementation plans, and RFP responses
  • Creative problem solver with a passion for sales and developing relationships with clients


You should work at Universe if:

  • You are an independent, fast-learning, self-starter who takes ownership over solving hard problems
  • You’re energetic, passionate, and driven


Here's why you'll love working at Universe:

  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
  • You'll enjoy the culture and perks of a startup, with the stability of a fortune 500 company. Perks include a full benefits package, matched RRSP contributions, 4 tickets to see a concert of your choice every year, unlimited access to Amphitheatre shows in North America for you and a friend, extended parental leave and benefits, and 4 weeks vacation (2 weeks during the Christmas holidays & 2 weeks of your choice)
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