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Marketing Ops Associate

Universe is looking for a data-driven, entry level Marketing Ops Associate to join our team in San Francisco! Come join our team and help to build out a world-class marketing team.

As a Marketing Operations Associate at Universe, you will support the execution of activities across the scope of marketing and sales. You will help the marketing team with their day to day activities, including assisting with research, ad campaigns, and social media. You’ll work inside of the company’s CRM systems to drive more efficient growth marketing processes and help to build on the marketing projects in place.



  • Updating sales collateral
  • Assisting with the creation of content based on data/historical performance
  • Email communications and development in line with the Marketing management’s strategy
  • Updating the CRMs
  • Providing information and insights regarding campaign effectiveness to measure performance and support business decisions
  • Performing various types of customer analysis
  • Uncovering and refining customer lifetime value drivers
  • Developing marketing dashboards to track success metrics
  • Working with marketing stakeholders to streamline operational reporting across multiple lines, marketing channels, and tactics
  • Assisting with operational side of campaign development and execution as part of the larger marketing roadmap/strategy


You Have:

  • Bachelor's degree in Business, Communications, Marketing or a related discipline
  • 0-2 years work experience, ideally including experience working with technology platforms for operational system set-up
  • Strong analytical mindset with a drive for data and actionable insights
  • Experience with, Hubspot, MailChimp, and other CRMs preferred
  • Good interpersonal skills and ability to remain focused-yet-flexible in a fast-paced company environment
  • Strong organizational skills and ability to multitask in a dynamic environment
  • Superb attention to detail and follow-through
  • Excellent verbal and written communication skills



  • This is a full-time paid position. Competitive base salary plus bonuses based on performance 
  • 10 days paid vacation, 2 personal days, 2 volunteer days, 5 sicks days, etc 
  • We'll provide you with a Macbook Air 
  • Full health benefits plan including medical, vision and dental 
  • 401k plan with company matching (2.5% of additional free money) 
  • Free tickets to Ticketmaster / LiveNation shows, unlimited access to LiveNation amphitheatre venues, 2 tickets for each of LiveNation owned festivals, and more
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